Technology Consulting

The Mallett Group’s technology consulting services cover both sides of the field. Whether you are looking for a platform for your loyalty program or want to find clients for your technology platform, we can help. TMG has successfully designed and launched loyalty programs at companies around the world and has helped companies in multiple industries implement technology to achieve their loyalty goals.

Consulting for Loyalty Programs:

  • Development of loyalty technology strategy in alignment with program strategy
  • Economic analysis of technology investments
  • Buy vs Build
  • Business case development for new investments
  • Collection and documentation of business and technical requirements for new investments
  • Vendor evaluation, selection and negotiations
  • Implementation support

Consulting for Technology Providers

  • Development of product strategy and identification of target markets
  • Analysis of industry trends and their impact on future technical requirements
  • Development of value proposition and marketing materials
  • Prospect identification and introductions
  • Proposal and RFP creation and presentation to prospects
  • Implementation and post-implementation support