Senior Consultants
Phil Seward
Phil brings over 20 years’ experience in the design, implementation and optimization of customer engagement, loyalty and co-branded card programs, with extensive experience working with global clients in the Airline, Airports, Hospitality and Entertainment sectors.
Madeleine Anderson
After 7 years living in the North West, Madeleine sought out a creative, vibrant city to relocate to and now calls Bristol home. She loves the outdoors and is a keen walker and cyclist. Her latest love is rowing. Having previously run an interior design business, Madeleine still indulges in photography and furniture design.
Brian LaBelle
Brian enjoys the outdoors of his native Canada since returning after years as an expatriat. A family man and an avid movie buff, he plans to invest in improving his golf game.
Steve Sickel
Steve is a travel industry veteran with 25+ years experience in senior level roles across multiple sectors (hotels, airlines, third party distribution) and multiple disciplines (loyalty, consumer marketing, branding, e-commerce, pricing/revenue management, sales, call centers). Currently, Steve is the Chief Executive Officer of Roomkey, a hotel travel distribution company founded by six of the largest hotel companies in the world.
Howard Schneider
Howard has helped lead the development, implementation, management and optimization of customer engagement programs generating billions in sales for leading global brands.